Customer reviews

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www.doctorfox.co.uk is a member of the Trusted Shops programme and is audited for compliance to a range of quality criteria including customer service, returns and refunds, distance selling regulations, payments, and data protection.

Read over 40,000 independent customer reviews on Trusted Shops website.

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Trusted Shops money back guarantee: all orders eligible for £2,500 guarantee. Dr Fox online pharmacy commits to ensure customers receive items ordered, or will offer repost or full refund.


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Medicine/product reviews

Patients can also write reviews of medicines they have previously purchased from Dr Fox pharmacy. To write a product review please login to your account and select a medicine you have ordered.


In the press

Dr Tony Steele was interviewed for a BBC Newsbeat article (29 November 2019): The £3 morning-after pill and emergency contraceptive myths.

Dr Fox was featured in an article by Margaret McCartney in the British Medical Journal (30 October 2012): The doctor won't see you now: online consulting and prescribing.

GP newspaper reviewed the www.doctorfox.co.uk service and published an article (5 March 2010) entitled Online medicines the ethical way in which they outline the ethos, aims and approach of Dr Fox.

A widely seen press article British patients click online to see doctor (6 August 2010) also featured the Dr Fox service. The journalist, Maria Cheng of Associated Press, had done excellent research on online medicine.

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Customer Satisfaction Surveys

dr fox pharmacy reviewDr Fox undertakes annual independent customer satisfaction surveys, the results of which continue to confirm our commitment to providing the best service possible is recognised by our customers.

To complete a patient survey please login to your Dr Fox account.